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Important Information for Learners
If you are unsatisfied with your Approved Centre, you must first make a complaint directly to them. You should only make a complaint to LQUK Awarding Body if you are unsatisfied with the Approved Centre's complaint handling.
Have you made a complaint directly to the Approved Centre?
You should first make a complaint directly to your Approved Centre. You can only escalate to LQUK Awarding Body after you have gone through the Approved Centre's complaint handling process.